Shipping policy
Shipping Policy
Effective Date: 9/10/2025
At Hem of His Garment (HHG), we aim to deliver your order quickly and securely. Please review the details of our shipping process below.
Processing Time
-
Orders are processed within 2–5 business days after purchase unless otherwise stated.
-
Pre-Orders: Items marked as "Pre Order" may take 4-6 weeks to ship.
-
During new drops or high-demand periods, processing times may be extended.
Shipping Time
-
Standard shipping within the United States typically takes 3–7 business days once the order has shipped.
-
Expedited shipping options may be available at checkout for an additional fee.
-
International shipping times vary depending on the destination and customs processing.
Shipping Confirmation & Tracking
-
Once your order is shipped, you will receive a confirmation email with a tracking number.
-
Tracking information may take up to 24 hours to update after the package is scanned by the carrier.
Shipping Costs
-
Shipping costs are calculated at checkout based on location and shipping method.
-
Any duties or customs fees for international orders are the responsibility of the customer.
Lost or Stolen Packages
-
Once an order is marked as delivered by the carrier, HHG is not responsible for lost or stolen packages.
-
If your package is delayed or missing, please contact the carrier directly with your tracking number.
Incorrect Shipping Information
-
Customers are responsible for entering the correct shipping address at checkout.
-
HHG is not responsible for packages shipped to an incorrect address provided by the customer.
-
If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.
Contact
For any questions regarding shipping, contact us at:
Email: Garment1921@gmail.com